I’ve recently been doing a lot of work with local businesses. The one I’m working with at the moment is a house cleaning service in Brisbane, Australia. It’s very interesting to see in these sort of service markets, how a business differentiates itself. They basically all offer the same thing, your house cleaned with mopping, vacuuming, dusting and bathrooms cleaned.
What makes a good house cleaner?
Well it comes down to the actual cleaner, not the business they work for. You could have a cleaning business that promises you the world, but if the actual cleaner they send to your house isn’t good at their job, or they just don’t really care about doing a good job, you won’t be happy with how they leave your house. I had a friend once tell me that the cleaner she hired through an agency was sitting on the couch when she came home. When the rate you pay a cleaner is per hour, you don’t want to be paying them to sit on the couch!
The cleaners with the best reviews tend to be independent domestic cleaners – they work for themselves and only take on a small number of clients that they clean for on a regular basis. I think the difference here is they they are the business, if they don’t keep their cleaning clients happy, then it’s up to them to find another one. They don’t have a business or boss taking care of sending them the work.
To sum it up, here’s what I would look for in a quality cleaner:
- Independent cleaner who only does house cleaning
- One who has references/testimonials from happy clients
- Not the lowest rate – you get what you pay for
- Someone who will come and meet with you before starting the cleaning job
If you happen to be located in Brisbane Australia, here is a top quality house cleaning service, and yes, this is the website I have been working on www.supremecleaning.com.au. Rhonda who runs the service prides herself in doing all of the things that make a quality cleaning service.
While on the surface the cleaning businesses you find online may seem the same, take the time to really look into what they provide, and more importantly who will be in your home doing your housework. If the rate they charge for their service seems too good to be true, it probably is!